Refund Policy

Effective Date: February 1, 2026

This Refund Policy outlines how refunds are handled for Hair Chauffeur ("Hair Chauffeur," "we," "our," or "us"). By using our Services, you agree to the terms below.

1. Subscription Fees

All subscription fees are non-refundable, including but not limited to:

  • Monthly or annual subscription charges
  • Partial billing periods
  • Unused time or features
  • Plan downgrades or upgrades

Once a subscription term begins, it cannot be canceled or refunded before the end of the billing cycle.

2. Free Trial Conversions

If a free trial is offered, users are responsible for canceling before the trial ends. Once the trial converts to a paid subscription, charges are non-refundable.

3. Delivery Services

Refunds for delivery-related issues are handled on a case-by-case basis and are not guaranteed. Factors considered may include:

  • Duplicate charges
  • Orders not delivered due to system error
  • Verified service failures

Hair Chauffeur is not responsible for delays caused by traffic, weather, incorrect addresses, or store inventory issues.

4. Store Purchases

Hair Chauffeur does not manufacture or own the products sold by stores. Refunds for products are subject to the individual store's return and refund policies.

Hair Chauffeur is not responsible for product quality, defects, or store-level disputes.

5. Chargebacks & Disputes

Unauthorized chargebacks or payment disputes may result in:

  • Account suspension or termination
  • Loss of access to Services
  • Additional administrative fees where permitted by law

6. Legal Requirements

Refunds may be issued where required by applicable law or platform policies (including Apple App Store or Google Play requirements).

7. Policy Changes

Hair Chauffeur reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised policy.

8. Contact Information

For refund-related questions, contact: